Watch out for the AA...
Friday, 6 January 2012 07:36 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
byslantedlightJust a wee grump and rant to get it off my chest...
Around this time last year I was flicking through my December bank statement, and noticed that the AA had taken membership fees from my account. I nearly flicked right past it, but then I thought hang on, I resigned from them ages ago cos I've got my other cover now.... I called my bank and they said eep, and eventually I had a form from their fraud department to fill in, and my money was returned to me, and finally a letter from the fraud dept saying that everything was sorted out now.
So.
I was flicking through my December bank statement tonight, and I noticed that the AA had taken membership fees from my account... Bastards! And my bank - bastards - what are you doing giving the money to them?!
Again??!!
The even more annoying thing (it actually can get more annoying) is that I had a phone message from the AA just as I was leaving for Australia, saying that they'd tried to take a direct debit from my account, and not been able to because my card had expired, and could I call them? So I did call them when I got back, and was told that there'd been an error, and when I cancelled my membership they'd accidentally suspended me for several years instead, and that because my account had reactivated, they'd tried to take my membership and then I'd received the call. They were ever so sorry, they'd make sure I was down as cancelled, and that all calls/marketing to me was "suppressed", and they were ever so sorry.
Two weeks later they took over £100 out of my account.
Bastards!
I don't even know how it was possible, because they called me to complain that my card wasn't working for them, I certainly didn't give them my new card details (it had expired and been replaced in between) and my bank says it was a card payment not a direct debit, so what I'd like to know is who gave them my bloody card details? Eh, my bank? Who was it?!
Grrr... My bank's fraud dept are calling me back within 24 hours apparently, and I suspect it'll turn out alright in the long run - it'd better - but I've since googled and found out that actually I'm not the only person this has happened to. It was featured on the BBC news way back in April 2011, and apparently the AA said they'd stop it happening again. Hah!
Check your bank statements guys - and if I were you, I'd make sure never to set up an automatic payment to the AA...
And there was me all set for a lazy, relaxing, stress-free weekend at home, doing nothing more fretful than deciding whether to chance a glass of wine with my shiny new antibiotics (don't ask, stoopid face-ache...) Gargh!
Around this time last year I was flicking through my December bank statement, and noticed that the AA had taken membership fees from my account. I nearly flicked right past it, but then I thought hang on, I resigned from them ages ago cos I've got my other cover now.... I called my bank and they said eep, and eventually I had a form from their fraud department to fill in, and my money was returned to me, and finally a letter from the fraud dept saying that everything was sorted out now.
So.
I was flicking through my December bank statement tonight, and I noticed that the AA had taken membership fees from my account... Bastards! And my bank - bastards - what are you doing giving the money to them?!
Again??!!
The even more annoying thing (it actually can get more annoying) is that I had a phone message from the AA just as I was leaving for Australia, saying that they'd tried to take a direct debit from my account, and not been able to because my card had expired, and could I call them? So I did call them when I got back, and was told that there'd been an error, and when I cancelled my membership they'd accidentally suspended me for several years instead, and that because my account had reactivated, they'd tried to take my membership and then I'd received the call. They were ever so sorry, they'd make sure I was down as cancelled, and that all calls/marketing to me was "suppressed", and they were ever so sorry.
Two weeks later they took over £100 out of my account.
Bastards!
I don't even know how it was possible, because they called me to complain that my card wasn't working for them, I certainly didn't give them my new card details (it had expired and been replaced in between) and my bank says it was a card payment not a direct debit, so what I'd like to know is who gave them my bloody card details? Eh, my bank? Who was it?!
Grrr... My bank's fraud dept are calling me back within 24 hours apparently, and I suspect it'll turn out alright in the long run - it'd better - but I've since googled and found out that actually I'm not the only person this has happened to. It was featured on the BBC news way back in April 2011, and apparently the AA said they'd stop it happening again. Hah!
Check your bank statements guys - and if I were you, I'd make sure never to set up an automatic payment to the AA...
And there was me all set for a lazy, relaxing, stress-free weekend at home, doing nothing more fretful than deciding whether to chance a glass of wine with my shiny new antibiotics (don't ask, stoopid face-ache...) Gargh!
